Frequently Asked Questions
Please see our guide for answers to many common questions about your stay and our property policies. If you need additional information, we're always happy to help-just reach out.
Reservation Deposits
Deposit & Payment Policy: A deposit equal to 100% of the first night's stay is due at the time of reservation and is fully refundable in accordance with our cancellation policy. The remaining balance is due upon arrival. We accept Visa, Mastercard, Discover, and American Express. Cash is accepted only after a valid credit card deposit has been secured.
Cancellations
Cancellation Notice
All cancellations must be submitted in writing via email to gannettpeaklodge@wyoming.com. Please include your reservation number to ensure proper documentation.
Deposit
A deposit is collected at the time of booking and applied toward your stay. Deposits become non-refundable once the applicable cancellation window has passed.
Cancellation Policy
A 10:00 AM (local time) cutoff applies to all cancellations.
Stays of fewer than seven (7) nights:
Cancellations must be received at least five (5) days prior to arrival to receive a refund of the balance paid.
Stays of seven (7) nights or more, or reservations of three (3) or more rooms:
Cancellations must be received at least fourteen (14) days prior to arrival to receive a refund of the balance paid.
Group reservations require a minimum twenty-one (21) day cancellation notice.
Cancellations received after the applicable cutoff time, early departures, or no-shows are non-refundable, and the reservation is due in full.
Reservation Changes
Any modification to an existing reservation is subject to a $15 change fee. Changes requested within the cancellation window are governed by the cancellation policy.
Important – Third-Party Reservations
All reservations made through third-party booking sites (including Booking.com, Expedia, Airbnb, and other GDS channels) must be canceled directly through the original booking website. Gannett Peak Lodge is unable to cancel or modify third-party reservations.
All cancellations must be submitted in writing via email to gannettpeaklodge@wyoming.com. Please include your reservation number to ensure proper documentation.
Deposit
A deposit is collected at the time of booking and applied toward your stay. Deposits become non-refundable once the applicable cancellation window has passed.
Cancellation Policy
A 10:00 AM (local time) cutoff applies to all cancellations.
Stays of fewer than seven (7) nights:
Cancellations must be received at least five (5) days prior to arrival to receive a refund of the balance paid.
Stays of seven (7) nights or more, or reservations of three (3) or more rooms:
Cancellations must be received at least fourteen (14) days prior to arrival to receive a refund of the balance paid.
Group reservations require a minimum twenty-one (21) day cancellation notice.
Cancellations received after the applicable cutoff time, early departures, or no-shows are non-refundable, and the reservation is due in full.
Reservation Changes
Any modification to an existing reservation is subject to a $15 change fee. Changes requested within the cancellation window are governed by the cancellation policy.
Important – Third-Party Reservations
All reservations made through third-party booking sites (including Booking.com, Expedia, Airbnb, and other GDS channels) must be canceled directly through the original booking website. Gannett Peak Lodge is unable to cancel or modify third-party reservations.
No-Shows
No-Show Policy
No-shows will be charged in accordance with the cancellation policy outlined above.
Early Departure Policy
No refund can be guaranteed in the event of early departure. If the room is re-rented, a refund may be issued only for the portion of the stay successfully re-booked.
No-shows will be charged in accordance with the cancellation policy outlined above.
Early Departure Policy
No refund can be guaranteed in the event of early departure. If the room is re-rented, a refund may be issued only for the portion of the stay successfully re-booked.
Check-In
Check-In Policy
Check-in begins at 4:00 PM. Please let us know if you plan to arrive earlier; we will do our best to accommodate early arrivals when possible.
Check-in begins at 4:00 PM. Please let us know if you plan to arrive earlier; we will do our best to accommodate early arrivals when possible.
Check-Out
Check-out is at 10 AM. For a later check-out, please inquire at the front desk. A fee may apply to check-outs later than noon.
Pets
Dogs & Service Animals
Guests traveling with dogs, including ADA-recognized service dogs, are asked to call us as soon as possible to confirm that an appropriate dog-friendly room is available in their selected room category. Only dogs are permitted; no other pets are allowed.
Emotional Support Animals (ESAs)
Emotional Support Animals are not recognized as service animals under the ADA and fall under our standard pet policy. Applicable pet fees apply in designated dog-friendly accommodations.
Fees & Notice
A non-refundable cleaning fee applies to dog-friendly accommodations. Service dogs are exempt from pet fees, in accordance with the ADA.
Reservation Confirmation Required
If you note a dog, ESA, or service animal on your reservation, you must receive a Modification of Reservation Notice confirming approval. If you have not received confirmation, please call us as soon as possible prior to arrival to ensure we can accommodate you (307 367 4579).
Arriving with an unannounced dog or ESA may result in non-accommodation and/or a $75 per day fee.
Guests traveling with dogs, including ADA-recognized service dogs, are asked to call us as soon as possible to confirm that an appropriate dog-friendly room is available in their selected room category. Only dogs are permitted; no other pets are allowed.
Emotional Support Animals (ESAs)
Emotional Support Animals are not recognized as service animals under the ADA and fall under our standard pet policy. Applicable pet fees apply in designated dog-friendly accommodations.
Fees & Notice
A non-refundable cleaning fee applies to dog-friendly accommodations. Service dogs are exempt from pet fees, in accordance with the ADA.
Reservation Confirmation Required
If you note a dog, ESA, or service animal on your reservation, you must receive a Modification of Reservation Notice confirming approval. If you have not received confirmation, please call us as soon as possible prior to arrival to ensure we can accommodate you (307 367 4579).
Arriving with an unannounced dog or ESA may result in non-accommodation and/or a $75 per day fee.
Smoking
Smoking Policy
The interiors of all rooms are non-smoking of any kind. Smoking inside the room will incur a $250 fee charged to your credit card. There is a designated area outside of the courtyard for smoking; the interior courtyard is smoke-free.
The interiors of all rooms are non-smoking of any kind. Smoking inside the room will incur a $250 fee charged to your credit card. There is a designated area outside of the courtyard for smoking; the interior courtyard is smoke-free.
Bikes
Bicycles
Bicycles are not permitted inside rooms. Secure outdoor storage or indoor storage by request is available.
Bicycles are not permitted inside rooms. Secure outdoor storage or indoor storage by request is available.
Taxes
Applicable taxes are subject to change without notice.
Damages
Damage & Excessive Cleaning Policy
If a room is damaged or left excessively dirty during a stay, guests will be charged the cost to repair or replace damaged items, plus a $50 cleaning fee.
To help maintain the quality of our boutique bedding and organic duvet covers, we provide complimentary protective cover sheets for beds upon request. Cleaning cloths are available at no charge for bikes, backpacks, and other cleaning needs, and beach towels are provided for lake use.
If a room is damaged or left excessively dirty during a stay, guests will be charged the cost to repair or replace damaged items, plus a $50 cleaning fee.
To help maintain the quality of our boutique bedding and organic duvet covers, we provide complimentary protective cover sheets for beds upon request. Cleaning cloths are available at no charge for bikes, backpacks, and other cleaning needs, and beach towels are provided for lake use.
OVERVIEW POLICIES FOR THE GANNETT PEAK LODGE
OVERVIEW OF OUR POLICIES FOR THE GANNETT PEAK LODGE:
Reservations & Cancellations
What is your cancellation policy?
A 10:00 AM local time cutoff applies to all cancellations. Cancellation notice requirements vary by length of stay and reservation type. Cancellations received after the cutoff, early departures, or no-shows are non-refundable.
What if I booked through Booking.com, Expedia, or Airbnb?
Reservations made through third-party sites must be canceled or modified directly through the website where the reservation was made.
Reservation Changes
Can I change my reservation?
Yes. Any modification to an existing reservation is subject to a $15 change fee. Changes requested within the cancellation window may not be possible.
Check-In & Check-Out
What time is check-in?
Check-in begins at 4:00 PM. Early arrivals are accommodated when possible but cannot be guaranteed.
What time is check-out?
Check-out time is 10:00 AM. Late check-out requests must be made at check-in and are subject to availability.
Pets & Service Animals
Are dogs allowed?
Yes. Dogs are welcome in designated dog-friendly rooms only. Only dogs are permitted.
Do I need to notify you if I'm bringing a dog or service animal?
Yes. Please contact us in advance to confirm availability of a dog-friendly room.
Are there pet fees?
A non-refundable cleaning fee applies to dog-friendly accommodations. ADA-recognized service dogs are exempt.
What about Emotional Support Animals (ESAs)?
ESAs are not recognized as service animals under the ADA and fall under our standard pet policy.
Smoking
Is smoking allowed?
All rooms are non-smoking of any kind. Smoking inside a room will result in a $250 fee. Designated smoking areas are located outside of the courtyard.
Bicycles
Can I bring my bike into my room?
No. Bicycles are not permitted inside rooms. Secure outdoor storage or indoor storage by request is available.
Damage & Cleaning
What happens if something is damaged?
Please let staff know if your had any kind of "accident" - it will avoid higher damages fees. Damages or missing items will be charged to the guest's credit card. A up to a $75 excessive cleaning fee may apply.
Reservations & Cancellations
What is your cancellation policy?
A 10:00 AM local time cutoff applies to all cancellations. Cancellation notice requirements vary by length of stay and reservation type. Cancellations received after the cutoff, early departures, or no-shows are non-refundable.
What if I booked through Booking.com, Expedia, or Airbnb?
Reservations made through third-party sites must be canceled or modified directly through the website where the reservation was made.
Reservation Changes
Can I change my reservation?
Yes. Any modification to an existing reservation is subject to a $15 change fee. Changes requested within the cancellation window may not be possible.
Check-In & Check-Out
What time is check-in?
Check-in begins at 4:00 PM. Early arrivals are accommodated when possible but cannot be guaranteed.
What time is check-out?
Check-out time is 10:00 AM. Late check-out requests must be made at check-in and are subject to availability.
Pets & Service Animals
Are dogs allowed?
Yes. Dogs are welcome in designated dog-friendly rooms only. Only dogs are permitted.
Do I need to notify you if I'm bringing a dog or service animal?
Yes. Please contact us in advance to confirm availability of a dog-friendly room.
Are there pet fees?
A non-refundable cleaning fee applies to dog-friendly accommodations. ADA-recognized service dogs are exempt.
What about Emotional Support Animals (ESAs)?
ESAs are not recognized as service animals under the ADA and fall under our standard pet policy.
Smoking
Is smoking allowed?
All rooms are non-smoking of any kind. Smoking inside a room will result in a $250 fee. Designated smoking areas are located outside of the courtyard.
Bicycles
Can I bring my bike into my room?
No. Bicycles are not permitted inside rooms. Secure outdoor storage or indoor storage by request is available.
Damage & Cleaning
What happens if something is damaged?
Please let staff know if your had any kind of "accident" - it will avoid higher damages fees. Damages or missing items will be charged to the guest's credit card. A up to a $75 excessive cleaning fee may apply.